Refunds & Billing
Last updated: August 9, 2026
Cancellations and refunds for Fastingkit Pro on the App Store. Billing and refund decisions are handled by Apple, not by Fastingkit directly.
App support (access / restore, not store refunds): support@chaudhariapps.com
Cancel subscription
Stop future renewals in Settings. You keep access until the paid period ends.
Apple billing guideRequest a refund
Only Apple can refund App Store purchases. Use their self service tool.
reportaproblem.apple.comCheck refund status
Allow 24 to 48 hours after submitting, then check claims on Apple’s site.
Status guide (HT118224)Developers cannot issue App Store refunds
Under Apple’s rules, Fastingkit cannot refund, reverse, or cancel an App Store charge. Emailing us cannot process a refund. Use reportaproblem.apple.com.
Who bills you
- Fastingkit Pro and in app purchases are charged by Apple to your Apple Account.
- Refund eligibility follows Apple’s policies and your local consumer law. Apple decides.
- Bank statements may show Apple / App Store rather than “Fastingkit”.
Cancel your subscription
Cancelling stops future renewals. It does not refund the current paid period. Cancel at least 24 hours before renewal to avoid the next charge.
- 1Open Settings on your iPhone or iPad.
- 2Tap your name → Subscriptions.
- 3Select Fastingkit.
- 4Tap Cancel Subscription and confirm.
More detail: Apple Subscriptions and Billing.
How to request a refund
Follow Apple’s steps from HT118223:
- 1Sign in at reportaproblem.apple.com with the Apple Account used for the purchase.
- 2Choose “I’d like to”, then “Request a refund”.
- 3Pick a reason, then choose Next.
- 4Select Fastingkit / Pro (or the item), then Submit.
- 5If you no longer want the subscription, cancel it from that flow as well.
Pending charges usually cannot be refunded until Apple’s receipt email arrives. Then try again on reportaproblem.apple.com.
Status and when money returns
After you submit
- Allow 24 to 48 hours for an update from Apple.
- Check status on reportaproblem.apple.com → “Check Status of Claims”.
- Calling Apple Support usually won’t speed a submitted request.
If Apple approves
- Apple Account credit: up to ~48 hours
- Cards / Apple Pay: up to ~30 days on your statement
- Mobile billing: up to ~60 days (carrier dependent)
Official guides: Request a refund · Check status.
Restore, Europe & consumer rights
Restore on another device
- Sign in with the same Apple Account.
- Install Fastingkit.
- Use Restore Purchases in the app.
Europe & consumer rights
- PSD2 / SCA may ask your bank to approve purchases. See Apple billing.
- Eligibility can vary by country. Local consumer protections still apply.
Common questions
I paid for Fastingkit Pro. Why can’t you just refund me?
On iOS, payment goes to Apple. Developers cannot issue App Store or In App Purchase refunds. Only Apple can approve or deny a request.
How do I request a refund from Apple?
Apple documents these options:
- Apple Customer Support
- reportaproblem.apple.com
- Your bank or card issuer
Can the app refund me with a button?
At most, an app can open Apple’s refund request sheet. Apple still reviews and decides. The developer cannot send money back.
How long does Apple take?
Decisions can take about 48 hours. After approval, funds may take longer to appear on your statement (see Apple HT118224).
What if Apple approves my refund?
Apple refunds your original payment method. Pro access may be revoked once the refund completes.
What if Apple declines?
No money is returned for that request. Contact Apple Support about their decision. We cannot override it.
I emailed support@chaudhariapps.com. Can you refund from there?
No. We can help with restore / unlock after a valid purchase and point you to Apple’s tools. We cannot move money from Apple’s billing system.
Is cancelling the same as a refund?
No. Cancel stops future renewals. A refund is a separate request for a charge already made, decided by Apple.
When to email Fastingkit
- We cannot issue App Store refunds. Email us only for unlock / restore problems after Apple shows a successful purchase.
- Never send full card numbers.